Business Policy

Business Policy

Shipping

Maewkhoo currently only ships within Thailand. All our domestic deliveries are insured by our carrier partner: Kerry Express . Please allow 1-4 business days for delivery. For inquiries regarding international order, please contact us at info@maewkhoo.com.

Return Policy

A refund or exchange may be requested under the following conditions:
• The product is unused and unaltered, with all original tags affixed and in original
packaging.
• The refund or exchange is requested within 7 days of delivery.
• The product was purchased at full price. Any items purchased at a discount are ineligible for return or exchange.

Maewkhoo reserves the right to reject any return or exchange requests that fail to meet the above criteria. Items associated with requests that fail to comply may be sent back to the original shipping address provided. Refunds will be processed following product inspection. Please note that original import taxes and duties paid are non-refundable.

Return Procedure

If you wish to return any items to Maewkhoo, please email us at info@maewkhoo.com with the detail of your purchase within office hours Mon- Fri 10.00 – 18.00 (Except Public Holidays)

Please wrap your item(/s) safely and securely to avoid damage in transit back to Maewkhoo.

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